Please read this page: "How to order"
Your tracking number will be sent by email. You can also find it in the order history of your account: Order History login and click on "View Order" to get the tracking info.
We can ship by Express shipping or registered shipping. To see the delivery times for your address, please read the "Shipping" page.
If you haven't paid for your order, then it is still possible to add more items. Please contact Customer Services for this.
We are not sure if we will have it back in stock. As we like to offer you new and limited products regularly, we don't tend to restock a lot of our items again. We advise you to create an alert on the product page. Click on your size, insert your email, save and you will be notified as soon as we have it in stock again.
If the order is not yet payed, just go to your account, click on the order number and you will be able to cancel it.
If the order was paid, it is not possible to cancel it anymore. Please return the order when you receive it.
Many models allow you to buy different sizes for top and bottom. You can do this when the product page displays sizes for top and bottom.
You can also buy top and bottoms as separates, please check the following categories: Bikini Tops and Bikini bottoms.
No stress, you can exchange your purchase for up to 100 days from the purchase date.
The address will be shown on the return form generated by the system.We have returning address in the following countries: USA, UK, France, Spain, Netherland, Italy, Germany, Japan, Portugal, Canada, India and Brazil.
Yes, the returning fees are the client's** responsibility; we pay to send you the new items.** If you have paid with paypal. You can request Paypal the refund of the returning fees, for more informations please read this page: PayPal’s free return shipping
Please contact our Customer Services by email and provide photos of the product you have received.
This can be done if the bikini brand allows you to. To find out, go to the product page and see if buying different sizes for top and bottom can be done. If it is only possible to buy the bikini in one single size then it is not possible to exchange just one piece of the bikini set.
To expedite the exchange process, we suggest the following options:
1 - Notify us of the tracking number of the package you are returning. We will ship your new order without waiting for your return package.
2 - Immediate exchange: Place and pay for a new order. The order will be processed immediately. For faster delivery, you can choose express delivery.
When we receive your returned items, we will issue a full refund, including any shipping costs (those paid for your previous order).
It should be possible if the exchange period has not exceeded the 100 days. If you have any problems filling out the exchange form, please contact Customer Services.
You have the right to cancel the purchase of goods without having to give a reason at any time within a "cooling off period" of 30 days.
The address will be stated on the return form generated by the system.
We have returning address in the following countries: USA, UK, France, Spain, Netherland, Italy, Germany, Japan, Portugal, Canada, India and Brazil.
Yes, the returning fees are the client's responsibility; in case of an exchange, we will pay carriage for the new items.
In most cases the refunds are processed within 7 working days (once the item(s) have been received us).
This is possible if the bikini brand allows you to. To find out, go to the product page and see if it is possible to order different sizes tops and bottoms. If it is only possible to order the bikini in one size, it is not possible to receive a refund for just the top or bottoms as the bikini is only sold as a set.
It should be possible if the return period has not exceeded the 30 days. If you have any problems filling out the return form, please contact Customer Services.
We ship from France (Europe).
We ship worldwide.
We pay the shipping costs when an order is over a certain value. You can see all the shipping information on the following page:
The tracking number will be sent by email. You can also find it the order history of your account: login and click on view order to find the tracking info.
Buy your bikini with confidence at BrazilianBikiniShop.com
Upon confirmation of your shopping cart, you can choose freely between different payment methods. You can use any of the following options: Credit Card (Visa, Master Card, American Express...), PayPal, Bank Transfer, Money Order and much more, you can see all the payment methods information on the following page:
Each solution is fully secure. They meet the different needs and expectations of our clients.
Once you have submitted your order it is no longer possible to change the payment method. You can restart a new order or contact our Customer Services for help.
You can check this at your account on the site. If your order is "payment received" it means that your payment has been accepted.
You can cancel the order at your account on the site (top right of any page).
Due to our fast shipping times, orders cannot be cancelled or changed after payment is received. But at night or during the weekends you can have a chance to update your address from your account.
You can see all wholesale information on the following page:
Wholesale information page
Pentru alte intrebari contactati-ne pe adresa:
Phone: (0373) 78 40 08 - Monday to Friday from 11h00 to 15h00 and 16h00 to 20h00 (Bucharest time zone)