ご利用規約

Index:


- 会社連絡先情報
- ご利用規約
- Privacy


会社連絡先情報


Tel: 03-4540-5770 / +33 1 86 26 48 39 - Monday to Friday from 9:30 AM to 12:30 PM and 3 PM to 5 PM (London time zone)
E-Mail: info@brazilianbikinishop.com

会社所在地:
Brazilian Bikini Shop S.A.R.L.
75, Chemin des Collettes,
06800 Cagnes sur mer,
Cote D'azur - French Riviera, France

日本支店住所(商品の返品先)
Brazilian Bikini Shop
(REP: Katty Kikuchi)
Decent C, 709 Horiuchi, Hayama-machi,
Miuragun, Kanagawa-ken, 240-0112
Japan

Brazilian Bikini Shopはフランスリビエラ地方に拠点を置く公式に登録されている会社です。
会社名称: Brazilian Bikini Shop SARL
VAT番号: FR36 509778270
登録取引番号: R.C.S. ANTIBES 509778270
資本: 7500 Euro

Editorial Director: M. Guatteri Gian Marco

Bank:
銀行名 :三井住友銀行
支店名 :六本木支店(619)
口座番号:普通: 7608546
口座名:Brazilian Bikini Shop LLC


ご利用規約


アプリケーション

当規約に記載されている事項は当社製品のオンライン販売に関する事項です。

ライセンスの所有者:

Brazilian Bikini Shop SARL, 75 Chemin des Collettes, Cagnes sur Mer, Cte d'Azur, FRANCE
R.C.S. ANTIBES 509778270 N de GESTION 2009 B 21 - SIRET: 509778270 000 17
TVA INTRACOM: FR 36 509778270

お客様への情報

インターンネットにて当社が販売を行う商品は商法L111−1の規則に基づくものとします。 (www.BrazilianBikiniShop.com).

リンク中の全ての商品に対してそれぞれ価格が表示されています。注文商品の全額(注文された商品の合計金額)と合計金額(注文商品の全額と発送料)は表示されません。その他の購入にかかる金額は、当ウェブサイトのカスタマーの項目でご覧頂けます。

第5条の規則に基づき、当規約は英語での表記となっています。当規約はウェブサイトの説明に従って印刷して頂くことも可能です。

詳細につきましては、当社のカスタマーサービスセンターにお問い合わせください: Telephone: +33 1 86 26 48 39

ご利用規約

当社の商品販売、価格に関する情報は当ウェブサイトでご覧頂けます。当社が提供するオファーは、該当する事項がウェブサイトで表示されている限りご利用可能です。記載されている全ての情報はフランス民法1369−4に基づきます。

審議

商法L121−20及び、2001年8月23日の決議に基づき、購入者は商品を受取ってから7日間、商品を試用することができます。この期間に、購入者は如何なる代償を支払う事無く、下記の住所まで商品を交換返品することができます。ただし、商品の返品にかかる費用は購入者の負担となります。新品と交換する場合は、先の商品が返品されてから7日以内に交換商品が購入者に発送されます。

交換、返品を希望する商品の発送先:

Brazilian Bikini Shop SARL
75 Chemin des Collettes
06800 Cagnes sur Mer
France

商品購入の流れ

  1. www.BrazilianBikiniShop.comのホームページを開きます
  2. ウェブサイトの説明に従います
  3. 説明に従ってユーザーアカウントを開設します
  4. 注文フォームを入力します
  5. 間違いがないか確認し、ある場合は訂正します
  6. 注文内容と金額を確認します
  7. BrazilianBikiniShop.comからオンライン注文の確認書を受取ります
  8. 注文内容、発送日、遅延の可能性の確認書を受取ります
  9. 注文商品の全額と発送料がカスタマーアカウントから引かれます
  10. 商品を受取ります

フランス民法1316−1に基づき、購入者は、アカウントの開設、フォームの記入、商品の注文、個人情報、クレジットカード番号、その他の情報の提供に関して、当規約に記載されている事項に従うものとします。

金額及び請求書

当社の表示する金額は全て税込みです。

商法L121−18、L121−19に基づき、全ての購入者は請求書を受取るものとします。

支払に関する規約

支払は全てPayPal、Visa、MasterCar、その他小切手、銀行振込、メールオーダー等で行われるものとします。

銀行口座情報

購入者の銀行口座に関する全ての情報は、安全なPayPalのシステムを利用して取扱われます。口座情報を BrazilianBikiniShop.comのサイト上で表示しすことは禁止されています。

注文に関する情報のみ自動データプロセスで表示されるようになっています。

商品発送

BrazilianBikiniShop.comの個人プロフィールから注文商品の発送状況を確認することができます。

商品を注文する際、購入者は発送先の住所を入力する必要があります。

購入者が不在の場合は郵便受けに不在票が入れられます。不在票を受取ってから10日以内に購入者は郵便局へ商品を受取りにいかなければなりません。運送業者による発送の場合にも、不在の場合は不在票が入れられます。不在票を受取った場合は運送業者に問い合わせ、再配達日を指定してください。購入者は、世界各地どこへでも商品の配達を希望する権利を有しています。

配達に関する情報は全てEメールにて送信されます。

BrazilianBikiniShop.comは世界中に商品をお届けします。 配達時間はおおよそでお知らせしています。配達に過度の時間がかかった場合でも、弁償の対象にはなりません。ただし、配達予定日より30日を過ぎても商品が届かない場合は(不可抗力を除く)、当規約の一切の事項はキャンセルとなり、購入者には商品購入にかかった全額が一切の追加料金無しで返金されます。

BrazilianBikiniShop.com は、 状況が不可抗力によるものと判断される場合、配達を取りやめる権利を有しています。これには、軍事紛争、暴動、火災、洪水、ストライキ、事故、その他配達不可能な状況等が含まれます。

如何なる状況でも、当規約に基づき、商品の配達時間にかかる事項は購入者の責任によるものとします。商品は、ドイツ郵便局又は、Chronopostによって発送されます。

商品を受取る際、購入者は配達された商品を確認し、梱包が既に開封されていたり商品が損傷している場合には、クレームの書類に記入するか、商品の受取りを拒否してください。全てのクレームは商品配達日から3営業日以内に指定の書類で運送業者に送付してください。クレームのコピーをBrazilianBikiniShop.comに送付してください。フランス商法L133−3に基づき、指定された期間にこの手続が行われない場合は、運送業者への如何なるクレームも無効となり、そのような場合には BrazilianBikiniShop.com は如何なる補償も行いません。

配達された商品が品質の明細事項とことなる場合には、購入者は商品配達日から15日以内に申立てを行うことができます。

商品の配達が遅れた場合又は、商品に損傷や欠陥が見られる場合は、購入者は当社サポートサービスまでお問い合わせください。商品をオンラインで購入された場合は、店頭にて欠陥商品へのクレームを行うことはできません。

商品の配達会社:

  • EMS
  • FedEx Express

お気付きの点又は商品返品について

第5条の規則に基づき且つ配達に要する時間を考慮に入れ、商品の返品を希望される場合は商品の受取りから15日以内返品を行って頂きます。返品される商品は、未使用、汚れが無く、全ての付属品を含んでいなければなりません。

15日を過ぎた場合は返品は承りませんのでご注意ください。

商品の返品先:

Brazilian Bikini Shop
(REP: Katty Phouleuanghong)
7-17-14 Roppongi, Minato-ku,
zipcode: 106-0032
Tokyo, Japan

お気付きの点又はご質問は下記までお問い合わせください:

Brazilian Bikini Shop SARL - COMPLAINTS
1567 Route des Pugets,
06700 Saint-Laurent-du-Var,
Cte d'Azur
France

Eメールの場合:

info@brazilianbikinishop.com. お問い合わせの際は、注文番号と注文日をお知らせください。

商品の返品にかかる金額、リスクは全て購入者の責任によるものとします。 BrazilianBikiniShop.comの過失による商品の返品の場合は、 BrazilianBikiniShop.comによって発送料が負担されます。この場合には購入者はその旨を返品フォームでお知らせください。

当社サービスセンターによって返品商品の受取り、確認が行われた後に代金再度支払われた場合には、商品の返品から30日以内に購入者の銀行口座に代金が返金されます。

破損、汚れ、欠陥等の見られる返品商品への返金は行われません。

欠陥事項につきましては返品フォームにその旨をご記入ください。商品が返品されますと、当社カスタマーサービスによって商品の状況確認が行われます。オンラインで注文された商品は当店には返品できません。 BrazilianBikiniShop.comの欠陥による商品の返品の場合は、返品にかかる発送料は購入者への返金額に追加されます。

破損、汚れ、欠陥等の見られる返品商品への返金は行われません。

電子ファイル及び情報の安全性について

BrazilianBikiniShop.comでは全てのお客様情報を管理する電子ファイルを使用しております。新規の購入者の情報はこのファイルに記録されます。 この情報は、購入者の希望に沿ったサービス、ディスカウントやサポートの提供に役立てられます。このデータベースは1987年1月6日に施行され2004年8月6日に修正された情報取扱いに関する宣言に基づいています。

購入者が個人情報を提供する場合には、該当する法律に基づくものとします。詳細につきましては下記 BrazilianBikiniShop.comまでお問い合わせください:

Brazilian Bikini Shop SARL
75 Chemin des Collettes
06800 Cagnes sur Mer
France

インターネット上でのアカウントの開設時に、送金に関する情報をEメールにて受取るか否かを選択することができます。

こうした情報の受取りをご希望にならない場合は下記までご連絡ください: info@brazilianbikinishop.com





Personal Data / PRIVACY POLICY


Our commitments with regards to protecting your personal data

So that you are able to browse on our website with peace of mind, we,BRAZILIAN BIKINI SHOP, as the data controller, will explain to you how we collect, process and use your personal data in order to provide you with new, daily services in keeping with your rights.

We protect your privacy by ensuring the protection, confidentiality, non-alteration, availability and security of your personal data which you have given us over all of our channels of communication.

We are taking all of the necessary measures in order to:
  • provide you with clear and transparent information about the way in which your personal data will be collected and processed;
  • implement all the technical and organisational measures necessary to protect your personal data against disclosure, loss, alteration or access by an unauthorised third party;
  • only store your personal data for the required amount of time for the purposes of processing or specific services;
  • give you the option to access and modify your personal data that we process at any time, via your personal area on our websites.
To achieve these objectives, we have implemented appropriate technical and organisational measures in order to ensure that processing is in accordance with the applicable law concerning the protection of personal data.


When do we collect your personal data?

Your personal data can be collected when:
  • you create an account on our websites or mobile applications;
  • you visit our websites which may use cookies;
  • you add products to your shopping basket;
  • you buy our products online;
  • you subscribe to our newsletter or alerts;
  • you request a return;
  • you contact customer service via any form of communication at your disposal, such as email, instant messaging, etc;
  • you take part in a promotional competition;
  • you write a comment or a review about an item;
  • you share a review with a friend by email from an item description page;
  • you share a review on Facebook, Google +, Twitter, Delicious, Instagram, Snapchat or Pinterest from an item description page;
  • you fill out an input form or questionnaire on our websites or mobile applications;


What personal data do we collect?

We collect data that you give us within the context of our business relationship, in particular:
  • when you create a client or prospect account and you join a loyalty programme;
  • while your orders, returns and complaints are being managed;
  • when you contact our customer service;
  • when you take part in a promotional competition.
Cases where data collection is strictly necessary in order to provide you with a service are marked with an asterisk and generally require your surname, name, address, email address, landline or mobile number and date of birth.

We also collect personal data when you buy our products or when you use our services. In particular, we collect data concerning the amount and the nature of your purchases as well as information about your orders, your payments and your customer or prospect path on our online services.

In accordance with this regulation, we do not collect data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic personal data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation.

These categories of personal data are never collected or processed by BRAZILIAN BIKINI SHOP.

How do we use your data?

We process your personal data in a transparent and secure way. Your personal data is collected for the purposes detailed below.


Managing our obligations to our clients

Managing orders, deliveries and returns

As part of fulfilling our obligations to our clients, we collect and process your personal data in order to manage our business relationship, especially with regards to managing purchases and orders, delivering your products, handling your potential returns and offering services and promotional offers which may be of interest to you. This data helps us to improve your experience of buying online, as referred to below.

Managing the customer relationship/Loyalty programme

We use and store your personal data in order to update our customer files and offer you personalised, tailored services. We offer you the opportunity to join our loyalty programme in order to offer you goods and services which match, as far as possible, your consumption habits and interests.

Communicating with you

We collect and store your personal data in order to communicate with you about your orders, your payments or your complaints to customer service.

Improving your customer experience

We analyse your personal data in order to improve your customer experience. Unless you object, this analysis enables us to offer you innovative products, additional or promotional offers or display advertisements which match, as far as possible, your consumption habits and interests.

Targeted advertising partners

BRAZILIAN BIKINI SHOP collects and analyses your data for marketing purposes (profiling), with the help of specialised service providers. In doing so, your data is converted into detailed, pseudonymised profiles (in other words, you cannot be personally identified in these profiles while advertising content is displayed during your internet browsing) to be used by our shops and our business partners with the aim of displaying online advertising campaigns targeting your interests and allowing you to benefit from offers which correspond to your consumption habits.

If you do not want to receive our targeted advertisements or those of our partners, you have several options available which allow you to disable this feature:
  • in your "My Account" area, go to the "My newsletters and alerts" section;
  • on your mobile device, activate the Limit Ad Tracking in your iOS phone settings or, on your Android phone, the setting which allows you to disable personalised advertisements.
Legal or regulatory requirements

We may be need to pass on your personal data in the event of legitimate requests by public authorities, particularly to meet requirements regarding national security, the fight against fraud or in accordance with the law.

Fraud prevention and the fright against fraud

The data collected is also used for fraud prevention and the fight against fraud, particularly with bank cards. BRAZILIAN BIKINI SHOP reserves the right to check the personal data given by the client when placing an order and to adopt all the measures judged necessary to verify that the person whose account is debited is in fact the person placing the order, in order to avoid any fraudulent payments. Proof of identity or proof of address may be required for this verification.

If there is no positive response from the customer, BRAZILIAN BIKINI SHOP reserves the right to cancel the order placed by the customer.

Debt collection

When the total amount of money due is not paid by the customer, it becomes outstanding debt. To this end, we may need to pass on your personal data to our debt collection service provider.

Other cases

In any other cases, you will be informed about the processing that BRAZILIAN BIKINI SHOP is planning to do.


Who are the recipients of your personal data?

We ensure that only authorised persons within BRAZILIAN BIKINI SHOP can access your personal data when this access is necessary for our business relationship.

Our service providers and targeted advertising providers can also be recipients of personal data that is strictly necessary for the provision of services that we will have entrusted them with (for example: delivery and return of your products to our warehouse, payment online, targeted promotional campaigns, debt collection, prevention and fight against fraud).


Where is your personal data stored?

The data is stored in accordance with French legislation and European regulation.

We may need to share personal data with other companies that is necessary for implementing services which you have acquired or subscribed to (examples: home delivery, collection point). A contract is required for operations with a service provider which receives your data in order to ensure the protection of your data and the respect of your rights.

If our service provider acts outside of the European Union, we protect the confidentiality of your personal data and your rights by using the data protection clauses recommended by the European Commission.

The period for which the data is stored follows the French Data Protection Authority's (CNIL) recommendations and/or complies with the legal obligations:

Data about your client account and your loyalty programme; Behavioural segmentation data : 5 years starting from the end of the relationship with the customer.

Proof of identity provided in the context of exercising the right to query, to access, to rectification or to object : 1 year starting from the date of receipt by BRAZILIAN BIKINI SHOP

Bank information (bank details/IBAN) : 10 years starting from the end of the business relationship with the customer.

Cookies : 24 months for Google Analytics and Facebook cookies and 13 months for all other cookies starting from when they are stored on the user's device.

Purchasing data : 5 years starting from the end of the relationship with the customer.

Prospects' data : 5 years from the end of relationship with the prospect.

At the end of these periods, we can then archive the data, notably to meet the limitation periods of legal and tax rules and those of legal proceedings.


Cookie management

Upon visiting our website, we may need to store cookies, if you accept, on your computer, through your web browser. During the period of validity or storage, cookies enable us to identify your computer during your next visits. BRAZILIAN BIKINI SHOP partners and service providers, or third-party companies, may also need to store cookies on your computer. Some cookies are essential for navigating our website, in particular for the successful running of the ordering process therefore, deleting them can cause problems. Only the transmitter of a cookie may read or modify data contained in the cookie.

Below you will find information concerning the cookies which may be stored on your computer while you are visiting BRAZILIAN BIKINI SHOP web pages, as well as how you can delete/refuse to accept these cookies on your computer.

Facebook : Advertising server, targeted advertising, analysis/measure, content personalisation, optimisation (Agreement status : http://www.facebook.com/about/privacy)

Google Analytics : Analysis/measure (Agreement Status : No opt-out procedure)

Vimo (video player)


Thanks to the settings on your web browser, you can simply and freely choose to accept or refuse the storage of cookies on your computer at any time. You can configure your web browser as you wish, so that cookies are either accepted and stored on your computer or, on the contrary, refused.

You can configure your web browser in such a way:
  • That accepting or refusing a cookie is periodically suggested to you, before the cookie is able to be stored;
  • That you can systematically refuse the storage of cookies on your computer
Warning:All configuration that you set up on your web browser with regards to accepting or refusing cookies may modify your web browsing, and certain services require the use of cookies as part of your access conditions. If you choose to refuse the storage of cookies on your computer or if you delete those which were stored, we accept no responsibility for the effects linked to the corrupted operation of our services, resulting from us not being able to store or consult the necessary cookies, that you have refused or deleted, for the operation of services.

How do you set your preferences, according to the browser you use?

Every browser has a different configuration. It is generally described in the help menu of your web browser. Therefore, we recommend that you read it so that you know how to modify your cookie preferences.

ForInternet Explorer
ForSafari
ForChrome
ForFirefox
ForOpera

Cookie management module

BRAZILIAN BIKINI SHOP has made a module available for website users enabling them to object to cookies stored on the website. To do this, the user can click on the "Customise" button on the information notification stating the purpose of the stored cookies, or click on the "My Account" tab, in the "My cookies" section. The user can modify their preferences at any time via the "My cookies" section.

Disabling via an interprofessional platform

You can also log onto the Youronlinechoices website which is offered by digital advertising professionals who are all part of the EDAA (European Digital Advertising Alliance) and which is managed in France by the Interactive Advertising Bureau France. This European platform is shared on the internet by hundreds of advertising professionals. It consists of a centralised interface enabling you to accept or refuse cookies which are likely to be used in order to adapt the advertisements that may be displayed on your device's browser:http://www.youronlinechoices.com/uk/your-ad-choices

BRAZILIAN BIKINI SHOP informs the user that this procedure does not prevent advertisements being displayed on internet sites that you visit. It only blocks the technology which allows for advertisements to be adapted to your interests.

Web Beacons

BRAZILIAN BIKINI SHOP uses web beacons on some of its website pages which allow it to count the number of visitors to the page. These web beacons can be used with some of our business partners, particularly in order to measure and improve the efficiency of certain advertisements. The data collected via these web beacons is anonymous and helps us to know how frequently visited certain website pages are, in order to better assist the website users.

Social network plug-ins

The website uses social media plug-ins, such as Facebook, Twitter (hereinafter "Social Networks"). For example, if the user is connected to Facebook while they are browsing the website, Facebook can directly link their visit to their Facebook user account, even if the user has not used the share button. If the user interacts through plug-ins, for example, by clicking on the "like" button or by leaving a comment, the corresponding information will be sent and stored on a Facebook server. It will be published on the user's Facebook account.

BRAZILIAN BIKINI SHOP does not manage the data collected by Social Networks via the buttons. The user should read the data protection policy published by the relevant Social Networks in order to understand the modalities of processing and the uses of collected data by these networks, as well as the configuration options available to protect their privacy. If the user does not want the Social Network to link the collected data from BRAZILIAN BIKINI SHOP to their Social Network user account, they must log out of the Social Network before visiting the website.

How can you exercise your rights?

You have the following rights, which allow you to control how we use your personal data:
  • the right to object to the processing of your personal data;
  • the right of access to the personal data that we process;
  • the right to rectify it;
  • the right to erasure;
  • the right to data portability;
  • the right to restriction of processing;
  • the right to provide instructions regarding the storage, erasure and communication of your personal data after your death.
You can exercise your rights:


BRAZILIAN BIKINI SHOP
1572 Route des pugets, 06700 Saint-Laurent-du-Var
FRANCE

If you would like more detailed information about these rights, please contact us on the addresses mentioned above.

We reply to your requests as quickly as possible and in any case, withinone monthupon receipt of your request.

Our data security measures

Our security and confidentiality commitments

Respecting your rights to the protection, security and confidentiality of your data is our priority.

BRAZILIAN BIKINI SHOP has put technical and organisational security measures in place, adapted to the sensitivity level of the personal data, in order to protect it against any malicious breaches, any losses, alteration or disclosure to unauthorised third parties.

When creating, designing, selecting and using our services which are based on personal data, BRAZILIAN BIKINI SHOP factors in the right to the protection of personal data, from the very beginning.

For this reason, for example, we will carry out pseudonymisation or anonymisation, depending on the case, of personal data as soon as it is possible or necessary.

As all personal data is confidential, access to it is restricted to BRAZILIAN BIKINI SHOP employees or service providers working on the BRAZILIAN BIKINI SHOP account who need it to carry out their tasks. All people who have access to your data are bound by a confidentiality obligation and face disciplinary measures or other sanctions if they do not comply with these obligations.

A contract is required for operations with recipient third-parties in order to ensure the protection of your personal data and the respect of your rights.

We are fully committed to adequately protecting the personal data that you have entrusted us with. For the purposes of continual security and protection, we encourage you to exercise caution in order to prevent all unauthorised access to your personal data and to protect your devices (computer, smartphone, tablet) against any unwanted, even malicious, access, by using a strong password, which we recommend you change regularly. If you share a device, we recommend that you log off after each use.


Our data protection officer

Our data protection officer (DPO) is available to answer any of your questions at the following address:info@brazilianbikinishop.com


Our contact details

We welcome your feedback and questions. If you wish to contact us, please send an email to
info@brazilianbikinishop.com or or call us on +33 1 86 26 48 39