条款和条件

Index:


- 法律声明
- 条款和条件
- Privacy


法律声明


Tel: +33 1 86 26 48 39
E-Mail: info@brazilianbikinishop.com

Address:
Brazilian Bikini Shop S.A.R.L.
75, Chemin des Collettes,
06800 Cagnes sur mer,
French Riviera, France

巴西比基尼商店(Brazilian bikini shop)是一家位于蔚蓝海岸的注册公司。
公司名称: 巴西比基尼商店 Brazilian Bikini Shop SARL (Ltd)
VAT 号码: FR36 509778270
交易注册号:R.C.S. ANTIBES 509778270
SIRET: 50977827000017
资本: 7500 欧元

Editorial Director: M. Guatteri Gian Marco


条款和条件


申请

本协议的主要内容涉及本公司产品的电子销售。

许可证持有人:

Brazilian Bikini Shop SARL, 75 Chemin des Collettes, Cagnes sur Mer, Cote d'Azur, FRANCE
R.C.S. ANTIBES 509778270 N de GESTION 2009 B 21 - SIRET: 509778270 000 17
TVA INTRACOM: FR 36 509778270 - 电话:0033.9.67.17.01.14


致客户的信息

我们通过网站出售的产品严格遵守《商业法》第L111-1条相关规定(www.BrazilianBikiniShop.com)。
所有产品在相应链接中都有明码标价。除了订单价格(即商品价格)以及总价(商品价格加运费)之外,其他任何支付详情请参照网站"消费者"项。
根据第五条要求,您会找到英文协议书,并可根据网页提示进行打印。
如需其他信息,请与客户服务中心联系: 电话:0033.9.67.17.01.14

条款和条件

商品和价格信息以网站公布信息为准,网站上的信息均有效。所有信息严格遵守《民法典》第1369-4规定。

试用及退换
根据《商业法》第L121-20条及2001年8月23日决议规定,客户在收到产品后7日内可免费试用该产品,该时段内,客户可以无条件将所购商品寄往以下地址进行退换货,运费自理。如需更换新的商品,我们会在收到您所购商品后7日内寄送新商品。
原商品请寄往以下地址:

Brazilian Bikini Shop SARL
75 Chemin des Collettes
06800 Cagnes sur Mer
France

购买步骤

1 - 访问www.BrazilianBikiniShop.com网站
2 - 根据网站指示操作
3 - 根据提示开立用户账号
4 - 填写订单表格
5 -检查错误并更正(如有)
6 -确定订单及价格
7 -收到来自BrazilianBikiniShop.com 的电子订单确认
8 -收到有关订单、海运日期及可能延误情况的确认信息
9 -总价即从客户账户里扣除的商品价格及运费。
10 -收到订单

根据法国《民法典》第1316-1条规定,在开立账户协议、填表、下订单、填写个人信息、信用卡及其他隐私信息时,消费者应严格遵守协议要求。
价格和发票
我们的商品价格已含税。
根据《商业法》 L121-18 和 L121-19,所有消费者均会收到发票。
支付条件
货款可通过PayPal(贝宝) 、Visa、 MasterCard(万事达卡)或支票、银行汇款、邮购进行支付。
银行账户信息
客户银行账户详细信息会通过PayPal安全设置输入,BrazilianBikiniShop.com上不会有任何显示。
自动数据处理系统只显示关于订单的信息。
发货详情
客户可根据 BrazilianBikiniShop.com上的个人安全注册信息跟踪订单状态。
下订单时,客户应填写收件地址。
如果货到后客户未能亲自货物,其邮筒内会收到一张提货单。收到提货单10日内,客户必须到相应邮局提取货品,选择快递寄送也会收到提货单。收到提货单后,请联系送货员确定送货时间,我们的货品可寄送世界各地。
发货信息将通过电子邮件发送至您邮箱。
BrazilianBikiniShop.com 货品可运送世界各地。送货时间不保证为精确时间。送货延误不能作为退货的理由。如果发货后30日后客户仍未收到货品(不可抗力因素影响除外),购物协议可取消,我们将退还消费者所支付的全部货款,但不支付任何其他赔偿金。
如遇不可抗力因素,例如武装冲突、暴力反抗、火灾、洪水、罢工、意外事故或其他不可抗灾害,BrazilianBikiniShop.com有权终止发货。
任何情况下,货物运送是否及时取决于客户是否履行协议上相关责任。我们的商品可在任意时间通过Deutsche Post,或Chronopost发送快递。
收到货品后,客户需签收货品,如货品包装被打开或损坏,客户可提出索赔或拒收货物。客户需在货物送达后三个工作日内以挂号信形式将投诉意见寄往承运人处,另寄一份投诉信复印件至BrazilianBikiniShop.com。根据法国《商业法》第L 133-3条规定,在上述时间内,客户如不履行以上责任,承运人将不对货物损坏负责,BrazilianBikiniShop.com也无法为客户提供保证。
如果所收到货品与所订购产品不符,请于15日内寄回投诉信。
如遇货物发送延误,或运送后货品损坏,客户可与我们客户服务联系。如果货品是通过网上购买,我店不接受次品投诉。

货品将通过以下方式送达:

Deutsche Post(德国邮政)--法国和意大利的任何地区,建议使用此邮递服务。
La Poste (意大利邮政)---法国国内及其属地推荐使用此邮政服务。
Chronopost   ----国际快递,法国国内及世界各地均可送到。
SDA----意大利境内建议使用此邮递。
客户会收到有关发货及其追踪号码的电子文件。此追踪号码可在以下网址上查询追踪:www.laposte.fr/csuivi, www.deutschepost.de, www.sda.it and www.chronopost.fr.。如需投诉,请以挂号信方式将产品追踪号码告知本店。
客户在2到5个工作日内可收到提货单。
收到提货单后,客户需在10日内到提货单上所注明邮局取货。如10日内无人领取,货品将会寄回本店。
客户服务中心将会与客户联系以确定其他的送货方式,客户有权退货。
货品发出5日后,如果客户没有收到发货信息,客户需到最近的邮局查看包裹通知。如果没有查到任何关于发货系统(www.coliposte.net www.chronopost.fr) 的信息,客户可以与客户服务中心联系查询未投递原因。本店调查开始后,将在一至三周进行回复。
---如果找到包裹,会重新安排投递
---如果包裹丢失,三周后将做出最后决定。

投诉及退货

根据第5条中的规定并考虑到慎重考虑所需时间,任何退货需在收到货物后15日内完成。货物必须全新、完整、无标记且未经洗涤。
将不受理十五日后的退货。
退后请寄至:

Brazilian Bikini Shop SARL - RETURN
1567 Route des Pugets,
06700 Saint-Laurent-du-Var,
Cote d'Azur
France


有关投诉和接收任何其它信息,请联系:

Brazilian Bikini Shop SARL - COMPLAINTS
1567 Route des Pugets,
06700 Saint-Laurent-du-Var,
Cote d'Azur
France


或发送电子邮件至:

info@brazilianbikinishop.com. 在这些情况下,请注明订单号及订购日期。
所有退货相关费用和风险由客户承担。如果因BrazilianBikiniShop.com失误造成退货,BrazilianBikiniShop.com将承担所有运费。这种情况下,客户应当在退货表单上注明。
在收到退货后我们服务部将检查并确认,赔付款将于退货后30日内打入客户银行账号内。

公司将不偿付退货时破损、脏污或不完整的货物。
如有任何瑕疵,请在退货表单中注明要求。在寄回货物后,公司客服部将核对并确认。在线订购的产品不可退回至商店。如果因BrazilianBikiniShop.com失误造成退货,BrazilianBikiniShop.com将承担所有运费。
公司将不偿付退货时破损、脏污或不完整的货物。

电子文件和信息安全

BrazilianBikiniShop.com 有一份记录所有客户的电子文件。新客户的数据资料会记录在这份文件上。这样可以帮助我们使用这些信息完成客户所需,为其提供折扣和支持。数据库设计符合1978年1月6日制定的信息安全声明(2004年8月6日修订版)。
如果客户同意公布其个人信息,根据使用法律享有权利。就此客户应当致信BrazilianBikiniShop.com询问:

Brazilian Bikini Shop SARL
75 Chemin des Collettes
06800 Cagnes sur Mer
France

根据在通过网络创建帐户或通知帐户信息时的选择,客户可以选择是否接受发送至电子邮箱的有关交易的信息
如果客户不希望收到此类信息,请联络info@brazilianbikinishop.com





Personal Data / PRIVACY POLICY


Our commitments with regards to protecting your personal data

So that you are able to browse on our website with peace of mind, we, BRAZILIAN BIKINI SHOP, as the data controller, will explain to you how we collect, process and use your personal data in order to provide you with new, daily services in keeping with your rights.

We protect your privacy by ensuring the protection, confidentiality, non-alteration, availability and security of your personal data which you have given us over all of our channels of communication.

We are taking all of the necessary measures in order to:
  • provide you with clear and transparent information about the way in which your personal data will be collected and processed;
  • implement all the technical and organisational measures necessary to protect your personal data against disclosure, loss, alteration or access by an unauthorised third party;
  • only store your personal data for the required amount of time for the purposes of processing or specific services;
  • give you the option to access and modify your personal data that we process at any time, via your personal area on our websites.
To achieve these objectives, we have implemented appropriate technical and organisational measures in order to ensure that processing is in accordance with the applicable law concerning the protection of personal data.


When do we collect your personal data?

Your personal data can be collected when:
  • you create an account on our websites or mobile applications;
  • you visit our websites which may use cookies;
  • you add products to your shopping basket;
  • you buy our products online;
  • you subscribe to our newsletter or alerts;
  • you request a return;
  • you contact customer service via any form of communication at your disposal, such as email, instant messaging, etc;
  • you take part in a promotional competition;
  • you write a comment or a review about an item;
  • you share a review with a friend by email from an item description page;
  • you share a review on Facebook, Google +, Twitter, Delicious, Instagram, Snapchat or Pinterest from an item description page;
  • you fill out an input form or questionnaire on our websites or mobile applications;


What personal data do we collect?

We collect data that you give us within the context of our business relationship, in particular:
  • when you create a client or prospect account and you join a loyalty programme;
  • while your orders, returns and complaints are being managed;
  • when you contact our customer service;
  • when you take part in a promotional competition.
Cases where data collection is strictly necessary in order to provide you with a service are marked with an asterisk and generally require your surname, name, address, email address, landline or mobile number and date of birth.

We also collect personal data when you buy our products or when you use our services. In particular, we collect data concerning the amount and the nature of your purchases as well as information about your orders, your payments and your customer or prospect path on our online services.

In accordance with this regulation, we do not collect data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic personal data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation.

These categories of personal data are never collected or processed by BRAZILIAN BIKINI SHOP.

How do we use your data?

We process your personal data in a transparent and secure way. Your personal data is collected for the purposes detailed below.


Managing our obligations to our clients

Managing orders, deliveries and returns

As part of fulfilling our obligations to our clients, we collect and process your personal data in order to manage our business relationship, especially with regards to managing purchases and orders, delivering your products, handling your potential returns and offering services and promotional offers which may be of interest to you. This data helps us to improve your experience of buying online, as referred to below.

Managing the customer relationship/Loyalty programme

We use and store your personal data in order to update our customer files and offer you personalised, tailored services. We offer you the opportunity to join our loyalty programme in order to offer you goods and services which match, as far as possible, your consumption habits and interests.

Communicating with you 

We collect and store your personal data in order to communicate with you about your orders, your payments or your complaints to customer service.

Improving your customer experience

We analyse your personal data in order to improve your customer experience. Unless you object, this analysis enables us to offer you innovative products, additional or promotional offers or display advertisements which match, as far as possible, your consumption habits and interests.

Targeted advertising partners

BRAZILIAN BIKINI SHOP collects and analyses your data for marketing purposes (profiling), with the help of specialised service providers. In doing so, your data is converted into detailed, pseudonymised profiles (in other words, you cannot be personally identified in these profiles while advertising content is displayed during your internet browsing) to be used by our shops and our business partners with the aim of displaying online advertising campaigns targeting your interests and allowing you to benefit from offers which correspond to your consumption habits.

If you do not want to receive our targeted advertisements or those of our partners, you have several options available which allow you to disable this feature:
  • in your "My Account" area, go to the "My newsletters and alerts" section;
  • on your mobile device, activate the Limit Ad Tracking in your iOS phone settings or, on your Android phone, the setting which allows you to disable personalised advertisements.
Legal or regulatory requirements

We may be need to pass on your personal data in the event of legitimate requests by public authorities, particularly to meet requirements regarding national security, the fight against fraud or in accordance with the law.

Fraud prevention and the fright against fraud

The data collected is also used for fraud prevention and the fight against fraud, particularly with bank cards. BRAZILIAN BIKINI SHOP reserves the right to check the personal data given by the client when placing an order and to adopt all the measures judged necessary to verify that the person whose account is debited is in fact the person placing the order, in order to avoid any fraudulent payments. Proof of identity or proof of address may be required for this verification.

If there is no positive response from the customer, BRAZILIAN BIKINI SHOP reserves the right to cancel the order placed by the customer.

Debt collection

When the total amount of money due is not paid by the customer, it becomes outstanding debt. To this end, we may need to pass on your personal data to our debt collection service provider.

Other cases

In any other cases, you will be informed about the processing that BRAZILIAN BIKINI SHOP is planning to do.


Who are the recipients of your personal data?

We ensure that only authorised persons within BRAZILIAN BIKINI SHOP can access your personal data when this access is necessary for our business relationship.

Our service providers and targeted advertising providers can also be recipients of personal data that is strictly necessary for the provision of services that we will have entrusted them with (for example: delivery and return of your products to our warehouse, payment online, targeted promotional campaigns, debt collection, prevention and fight against fraud).


Where is your personal data stored?

The data is stored in accordance with French legislation and European regulation.

We may need to share personal data with other companies that is necessary for implementing services which you have acquired or subscribed to (examples: home delivery, collection point). A contract is required for operations with a service provider which receives your data in order to ensure the protection of your data and the respect of your rights.

If our service provider acts outside of the European Union, we protect the confidentiality of your personal data and your rights by using the data protection clauses recommended by the European Commission.

The period for which the data is stored follows the French Data Protection Authority's (CNIL) recommendations and/or complies with the legal obligations:

Data about your client account and your loyalty programme; Behavioural segmentation data : 5 years starting from the end of the relationship with the customer.

Proof of identity provided in the context of exercising the right to query, to access, to rectification or to object : 1 year starting from the date of receipt by BRAZILIAN BIKINI SHOP

Bank information (bank details/IBAN) : 10 years starting from the end of the business relationship with the customer.

Cookies : 24 months for Google Analytics and Facebook cookies and 13 months for all other cookies starting from when they are stored on the user's device.

Purchasing data : 5 years starting from the end of the relationship with the customer.

Prospects' data : 5 years from the end of relationship with the prospect.

At the end of these periods, we can then archive the data, notably to meet the limitation periods of legal and tax rules and those of legal proceedings.


Cookie management

Upon visiting our website, we may need to store cookies, if you accept, on your computer, through your web browser. During the period of validity or storage, cookies enable us to identify your computer during your next visits. BRAZILIAN BIKINI SHOP partners and service providers, or third-party companies, may also need to store cookies on your computer. Some cookies are essential for navigating our website, in particular for the successful running of the ordering process therefore, deleting them can cause problems. Only the transmitter of a cookie may read or modify data contained in the cookie.

Below you will find information concerning the cookies which may be stored on your computer while you are visiting BRAZILIAN BIKINI SHOP web pages, as well as how you can delete/refuse to accept these cookies on your computer.

Facebook : Advertising server, targeted advertising, analysis/measure, content personalisation, optimisation (Agreement status : http://www.facebook.com/about/privacy)

Google Analytics : Analysis/measure (Agreement Status : No opt-out procedure)

Viméo (video player)


Thanks to the settings on your web browser, you can simply and freely choose to accept or refuse the storage of cookies on your computer at any time. You can configure your web browser as you wish, so that cookies are either accepted and stored on your computer or, on the contrary, refused.

You can configure your web browser in such a way:
  • That accepting or refusing a cookie is periodically suggested to you, before the cookie is able to be stored;
  • That you can systematically refuse the storage of cookies on your computer
Warning: All configuration that you set up on your web browser with regards to accepting or refusing cookies may modify your web browsing, and certain services require the use of cookies as part of your access conditions. If you choose to refuse the storage of cookies on your computer or if you delete those which were stored, we accept no responsibility for the effects linked to the corrupted operation of our services, resulting from us not being able to store or consult the necessary cookies, that you have refused or deleted, for the operation of services.

How do you set your preferences, according to the browser you use?

Every browser has a different configuration. It is generally described in the help menu of your web browser. Therefore, we recommend that you read it so that you know how to modify your cookie preferences.

For Internet Explorer
For Safari
For Chrome
For Firefox
For Opera

Cookie management module

BRAZILIAN BIKINI SHOP has made a module available for website users enabling them to object to cookies stored on the website. To do this, the user can click on the "Customise" button on the information notification stating the purpose of the stored cookies, or click on the "My Account" tab, in the "My cookies" section. The user can modify their preferences at any time via the "My cookies" section. 

Disabling via an interprofessional platform

You can also log onto the Youronlinechoices website which is offered by digital advertising professionals who are all part of the EDAA (European Digital Advertising Alliance) and which is managed in France by the Interactive Advertising Bureau France. This European platform is shared on the internet by hundreds of advertising professionals. It consists of a centralised interface enabling you to accept or refuse cookies which are likely to be used in order to adapt the advertisements that may be displayed on your device's browser: http://www.youronlinechoices.com/uk/your-ad-choices

BRAZILIAN BIKINI SHOP informs the user that this procedure does not prevent advertisements being displayed on internet sites that you visit. It only blocks the technology which allows for advertisements to be adapted to your interests.

Web Beacons

BRAZILIAN BIKINI SHOP uses web beacons on some of its website pages which allow it to count the number of visitors to the page. These web beacons can be used with some of our business partners, particularly in order to measure and improve the efficiency of certain advertisements. The data collected via these web beacons is anonymous and helps us to know how frequently visited certain website pages are, in order to better assist the website users.

Social network plug-ins

The website uses social media plug-ins, such as Facebook, Twitter (hereinafter "Social Networks"). For example, if the user is connected to Facebook while they are browsing the website, Facebook can directly link their visit to their Facebook user account, even if the user has not used the share button. If the user interacts through plug-ins, for example, by clicking on the "like" button or by leaving a comment, the corresponding information will be sent and stored on a Facebook server. It will be published on the user's Facebook account.

BRAZILIAN BIKINI SHOP does not manage the data collected by Social Networks via the buttons. The user should read the data protection policy published by the relevant Social Networks in order to understand the modalities of processing and the uses of collected data by these networks, as well as the configuration options available to protect their privacy. If the user does not want the Social Network to link the collected data from BRAZILIAN BIKINI SHOP to their Social Network user account, they must log out of the Social Network before visiting the website.

How can you exercise your rights?

You have the following rights, which allow you to control how we use your personal data:
  • the right to object to the processing of your personal data;
  • the right of access to the personal data that we process;
  • the right to rectify it;
  • the right to erasure;
  • the right to data portability;
  • the right to restriction of processing;
  • the right to provide instructions regarding the storage, erasure and communication of your personal data after your death.
You can exercise your rights:


BRAZILIAN BIKINI SHOP
1572 Route des pugets, 06700 Saint-Laurent-du-Var
FRANCE 

If you would like more detailed information about these rights, please contact us on the addresses mentioned above.

We reply to your requests as quickly as possible and in any case, within one month upon receipt of your request.

Our data security measures

Our security and confidentiality commitments

Respecting your rights to the protection, security and confidentiality of your data is our priority.

BRAZILIAN BIKINI SHOP has put technical and organisational security measures in place, adapted to the sensitivity level of the personal data, in order to protect it against any malicious breaches, any losses, alteration or disclosure to unauthorised third parties.

When creating, designing, selecting and using our services which are based on personal data, BRAZILIAN BIKINI SHOP factors in the right to the protection of personal data, from the very beginning.

For this reason, for example, we will carry out pseudonymisation or anonymisation, depending on the case, of personal data as soon as it is possible or necessary.

As all personal data is confidential, access to it is restricted to BRAZILIAN BIKINI SHOP employees or service providers working on the BRAZILIAN BIKINI SHOP account who need it to carry out their tasks. All people who have access to your data are bound by a confidentiality obligation and face disciplinary measures or other sanctions if they do not comply with these obligations.

A contract is required for operations with recipient third-parties in order to ensure the protection of your personal data and the respect of your rights.

We are fully committed to adequately protecting the personal data that you have entrusted us with. For the purposes of continual security and protection, we encourage you to exercise caution in order to prevent all unauthorised access to your personal data and to protect your devices (computer, smartphone, tablet) against any unwanted, even malicious, access, by using a strong password, which we recommend you change regularly. If you share a device, we recommend that you log off after each use.


Our data protection officer

Our data protection officer (DPO) is available to answer any of your questions at the following address: info@brazilianbikinishop.com


Our contact details

We welcome your feedback and questions. If you wish to contact us, please send an email to
info@brazilianbikinishop.com or or call us on +33 1 86 26 48 39