HOW TO EXCHANGE THE BIKINI |
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You don't need to contact us, read this page. |
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It is possible to exchange the swimsuit ? |
| If the bikini has not been used and if the protector has not been removed, there are no problems to exchange the swimsuit. |
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It is possible to exchange the model, style and size ? |
| If the new model and size is available, you can exchange your swimsuit with any other model and size. |
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It is possible to get different sizes for the top and the bottom of the new bikini ? |
| Yes it is possible to get the news bikinis with differents sizes for the top and the bottom. But if the sizes you want are out of stock, we will ask you to choice any other model of swimsuit. |
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If the bottom or to top fit, it is possible to keep the top or the bottom of the swimsuit ? |
| Yes, if the top or the bottom of the swimsuit fit, return the COMPLETE swimsuit (top and bottom) , write on a post-it the piece you want to keep and the one you want to exchange. |
| I ask to return the complete bikini, because if the model you want is out of stock you will have the possibility to exchange the model of the swimsuit. (If the bikini you want is out of stock, you will be notified by email). |
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How return the swimsuit ? |
| If you are outside Europe (USA, Canada, Australia, Asia) return the bikini as document or as Girft (Value = 0) to avoid custom fees. |
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| Fast Exchange (get your new bikini faster) |
| In order to make the exchange faster, return the swimsuit as a regsitred mail and give me the corresponding shipping number. we send the replacing bikini before we get the other one back. |
| I recommend to return the bikini as Registered Document and not as Marchandise. Because is cheaper. |
| Registerd mail from USA to FR is more or less 10 usd for 1 bikini. |
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| Regular Exchange (Cheaper way) |
| If you are not in a hurry just send the bikini back by regular mail |
| Regular mail from USA to FR is more or less 2 or 3 usd for 1 bikini. |
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| Write on a post-it and send with the return: |
| • The new size (You can choice different sizes for the top and the bottom of the bathing suit). |
| • The name of the new bikini (if you exchange the model or not) |
| • Your shipping Address + e-mail address (or Ebay name if you bought the brazilian bikini from Ebay). |
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What is the address ? Where I have to send back the bikini ? |
| Return the bikini to our French Riviera Address: |
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| Guatteri Gian Marco |
| 75 chemin des Collettes |
| 06800 Cagnes sur mer |
| Côte d'Azur |
| France |
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Who pay the shipping fees of the return ? |
| We send the exchange for FREE, no additionals shipping fees ! You have to return the swimsuit to our address. |
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Can I get the FREE SHIPPING if I buy additionals bikinis ? |
| Get at least on additional bikinis and save : free shipping for your new order |
| This is possible if we send the new bikini(s) with your exchange. |
| Don't need to buy the news bikinis on ebay. Tell me the additionals bikinis you want by email and I will send you an invoice of payment. Else you can send cash money inside the pack of the return + write the list of the new bikinis you want. (Cash money can be sent in U.S. Dollars, Euro, GBP and Australians Dollars). |
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